Frequently asked questions

Our passionate team is always there to help you & we will continue until all problems and issues are solved.

Ordered it, but still have some questions?

Purchasing and shipping

  • NetherlandsOrdered Monday to Friday before 16:00 is next day delivery. (unless otherwise indicated on the product page)
  • Belgium1-3 working days
  • Italy2-5 working days
  • France2-5 working days
  • Germany2-5 working days

An account is automatically created after placing an order. You have not yet placed an order? Then you can create an account manually by clicking here click.

To change the shipping address of an order that has already been sent, it is important that you Contact our customer service as soon as possible. This is possible via the live chat, a phone call or an e-mail. The quickest way to reach us is via the following telephone number: (085) 060 52 25

You can change your already wrongly entered address to "my account"under the heading "Address". Here it is possible to change both your invoice and shipping address for the next order(s).

Please note: To change the addresses on your orders that have already been placed, please contact Customer Service!

All our available products are shipped with a Track and Trace number. You can follow your new purchase from order to delivery.

Payment methodPayment costs
iDEALFree
BancontactFree
Credit cardFree
PrepaymentFree
Bank transferFree
KlarnaFree
Apple PayFree
PayPalFree
GiropayFree

All products are shown including VAT. Would you like to place a business order? Please contact the customer service and mention that you would like to place a business order. We will take the VAT percentage into account in this case.

We ship to the following countries:

  • Netherlands
  • Belgium
  • Luxembourg
  • Germany
  • Austria
  • Switzerland
  • Italy
  • France
  • Spain 
  • United Kingdom (UK)
  • Slovenia
  • Croatia

Is your country not listed? Feel free to contact our customer service to discuss the possibilities, we will not rest until the problem is solved!

Watersports4fun.com has several warehouses. If you buy more products, it can happen that the products are sent from different warehouses. No worries, you will be neatly provided with a Track and Trace number.

in 95% of the cases, your order will be delivered in one package.

Would you prefer to collect your product? This is possible by appointment.

You can contact us at the telephone number below to make an appointment at a time that suits you best. We look forward to your visit!

Ordered & not satisfied?

Returns and exchanges

  • Our return period is set at 30 days. You therefore have 30 days of reflection.

    To be eligible for return, your item must be unused and in the same condition as you received it. It must also be in its original packaging.

    For more information on the return policy Please click on the following link.

  • Received one or more products incorrectly? First of all, our apologies. Please contact us at the following telephone number: (085) 060 52 25

    You can also reach us via the live chat. An e-mail is of course also possible.

Has your order arrived with damage? We regret this and would like to apologise first of all.

We would like to ask you to send an email to the following email address: info@watersports4fun.com with a photo of the damage found. This is also possible via the live chat. We will find out as soon as possible and come back to you with an appropriate solution.

You can send your return package to the following address:

    • Address: Industrieweg 156B, Best, 5683 CG, Netherlands

Take advantage of Watersports4fun's unrivalled customer service in more ways than one:

    • Calling (fastest response)
    • Mail (usually response within 24 hours)
    • Live chat (usually response within 5 minutes)

To change the shipping address of an order that has already been sent, it is important that you Contact our customer service as soon as possible. This is possible via the live chat, a phone call or an e-mail. The quickest way to reach us is via the following telephone number: (085) 060 52 25

You can change your already wrongly entered address to "my account"under the heading "Address". Here it is possible to change both your invoice and shipping address for the next order(s).

Please note: To change the addresses on your orders that have already been placed, please contact the customer service department!

You have a 30-day cooling-off period on all products in our range. If you want to add extra products to an order you have already placed, you can do so by contacting our customer service.

The team will do everything possible to implement the change(s). In some cases, this is no longer possible because the package has already been sent. 

If you come across a product that is sold out, don't worry, you will see an email field on the page for this product.

  1. Enter your email for a notification 
  2. You will receive an email confirmation for the notification (you don't have to do anything else)
  3. When the product is back in stock you will receive a notification in the mail

Need advice or help?

Contact Watersports4fun